Allergy Mistakes Can Kill Customers and Businesses
Servers struggle to answer allergen questions, relying on memory or interrupting kitchen. Manual allergen matrices are outdated and incomplete. One cross-contamination incident causes hospitalization, lawsuits, and reputation damage. Restaurants turn away customers with restrictions instead of safely accommodating them.
Safe Dining for Every Customer
Allergen management system where all recipes are tagged with allergens and dietary attributes (gluten, dairy, nuts, shellfish, vegan, etc.), servers query customer restrictions and get safe menu options, AI suggests modifications ("sub gluten-free bun, no cheese"), and kitchen receives special prep instructions--eliminating allergy incidents.
Complete menu database with allergen tags for every ingredient
Server tablet/phone interface to look up allergens by menu item
Customer restriction input: gluten, dairy, nuts, shellfish, vegan, etc.
AI suggests safe menu items and modifications
Generates kitchen ticket with: allergen warning, prep instructions, verification
Tracks allergy incidents and near-misses for training
From Customer Question to Safe Meal
Server Query
Customer asks "What can I eat with dairy and gluten allergies?" Server opens app, inputs restrictions.
AI Filtering
System filters menu to safe items. Suggests modifications: "Burger - gluten-free bun, no cheese, mayo on side."
Order Entry
Server sends order to kitchen with allergen flag. Ticket shows: ALLERGY - DAIRY/GLUTEN + prep instructions.
Kitchen Verification
Expo verifies allergen prep before plate leaves kitchen. Manager confirms with customer before serving.
Key Features
Ingredient-Level Tracking
Tags allergens at ingredient level, not just dish level. "House sauce contains soy sauce (gluten)."
Cross-Contamination Alerts
Warns when safe modifications still risk cross-contamination. "Fries cooked in same fryer as breaded items."
Dietary Filters
Beyond allergens: vegan, vegetarian, keto, paleo, low-carb, halal, kosher options highlighted.
Staff Training Mode
Quiz mode for new servers to learn allergens. Must pass test before serving customers.
Allergen Management Stack
Who Benefits?
Full-Service Restaurants
Serve customers with allergies safely and confidently. Increase sales from dietary-restricted diners.
Hotel Restaurants
Accommodate guests with allergies across restaurant, banquets, room service. Maintain brand reputation.
Catering Companies
Handle event dietary restrictions easily. Provide allergen-free meals without kitchen chaos.